Friday, January 24, 2014

Face to Face not just Face time!

When dealing with customers, friends, or just people in general, I personally believe that dealing with others face to face far outweighs dealing with them through electronic means. When dealing with customers, a face to face meeting is the only way that your potential customer can see your passion for your product or service. Being able to look somebody in the eye is an invaluable asset when assessing potential customers, clients, partners or those I want to purchase a service from. When dealing with friends, you can not have a real authentic friendship over email and facebook. There must be some time invested in hanging out and making that human connection. While electronic communication such as twitter, facebook, texting or email are not inherently evil or wrong, they should only be the means to the end and not the main platform for ongoing relationships. One of the things I love about the two main businesses that our family own is that they both depend on face to face interaction. With the golf course, we pride ourselves on knowing our members and serving them with down home, friendly service along with golf that anybody can afford. The inflatables company ALWAYS pushes our team to serve people and go above and beyond to give each and every customer an experience that will make a positive impact on them and their family and friends. How would this be possible if we had no human interaction? How would we KNOW how to serve people the best ways if we do not know them? The answer is we can't. Face to face interaction makes a difference, and when you team technology with the personal service, then you have a combination that is hard to beat! The most successful ministries, businesses and leaders are those who understand that we are here to serve people and we do that by building relationships and making it personal!

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